Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our educational platform.
Last updated: September 28, 2025
Introduction
AlephLam ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online Islamic education platform.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
- Personal Information: Name, email address, phone number, and billing information
- Educational Information: Course progress, assessments, and learning preferences
- Technical Information: IP address, browser type, device information, and usage data
- Communication Records: Messages, feedback, and support interactions
How We Use Your Information
- Provide educational services and course delivery
- Process payments and manage subscriptions
- Communicate about courses, updates, and support
- Improve our services and develop new features
- Ensure platform security and prevent fraud
- Comply with legal obligations and regulations
Information Sharing
- We do not sell, trade, or rent your personal information to third parties
- We may share information with service providers who assist in our operations
- We may disclose information if required by law or to protect our rights
- We may share aggregated, non-personal information for research purposes
Data Security
- We use industry-standard encryption to protect your data
- Access to personal information is restricted to authorized personnel only
- We regularly update our security measures and conduct security audits
- We use secure servers and follow best practices for data protection
Your Rights
- Access your personal information and request copies
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw consent for data processing
- File complaints with relevant data protection authorities
Cookies and Tracking
- We use cookies to improve your experience and analyze usage
- You can control cookie settings through your browser
- We use analytics tools to understand how our platform is used
- Third-party services may also use cookies on our platform
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.