Help Center
Find answers to your questions and get the support you need for your learning journey. We're here to help you succeed.
Help Categories
Getting Started
Learn how to begin your journey with AlephLam
- How to create an account
- How to book your first class
- What to expect in your first lesson
- Setting up your learning environment
Technical Support
Technical issues and platform guidance
- Zoom setup and troubleshooting
- Audio and video problems
- Internet connection issues
- Mobile app usage
Course Information
Everything about our courses and programs
- Course schedules and timings
- How to switch between courses
- Progress tracking and assessments
- Course materials and resources
Account & Billing
Account management and payment questions
- Payment methods and billing
- Subscription management
- Refund and cancellation policy
- Account settings and preferences
Class Management
Scheduling and class-related questions
- How to reschedule classes
- Missed class policies
- Teacher assignments
- Class recordings and materials
Contact Support
Get direct help from our support team
- Live chat support
- Email support
- Phone support
- Emergency contact information
Contact Support
Still Need Help?
Our support team is always ready to assist you. Don't hesitate to reach out for any questions or concerns.